Great Design Anticipates

No place to stick this notice.

The building in which I work has nice, wood-paneled elevators. The elevators are one of the few places everyone in the building passes through, so they provide a logical location for building notices. Unfortunately, the architects didn’t anticipate this use, so now when the building staff need to make an announcement, they simply tape it to the inside wall of the elevators, creating a rather unsightly mess.

Designers need to anticipate how things will be used in the real world; they should not frown upon people who need to post notices in elevators, for example. Instead, the designer should provide the best way for them to do so.

The ability to anticipate usage is a crucial skill for the designer, and the best way to anticipate usage is to watch and learn.

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