What is UX?
I’m often asked to outline the steps, phases, or activities that go into UX. Though others my have their own breakdown, here is how I often describe UX activities at a high level, and roughly in sequential order. User Research: Understanding the people who use a product or system through observations. Content Strategy: Planning for ...
UX and Me
The term User Experience Design or UX, as applied in a Web or mobile setting, can be confusing, as it seems to mean different things to different people. Some think of it as information architecture, while others consider it to be usability; some use it interchangeably with user interface design. The common mistake here is ...
Clever Receipt
Following my earlier post about a helpful 404 page, here is a better-than-boring Web receipt I received after purchasing a time tracking program from Stunt Software.
Great Design Anticipates
The building in which I work has nice, wood-paneled elevators. The elevators are one of the few places everyone in the building passes through, so they provide a logical location for building notices. Unfortunately, the architects didn’t anticipate this use, so now when the building staff need to make an announcement, they simply tape it ...
Paperframes
I’ve tried many tools to create wireframes. I’ve used Omnigraffle, Illustrator, InDesign, Visio, PowerPoint, Excel, and a very cool Web-based tool that I recently wrote about called ProtoShare. And yet, none of these tools feels quite right: I always feel like I’m paying attention to the software, not the wireframes. So the other day I ...
